A 50% non-refundable deposit is required to secure your reservation for all Sawtooth Mountain Guides (SMG) programs. The remaining balance is due 30 days prior to the start of the activity. Trips departing within 30 days from the reservation date must be paid in full at the time of reservation. Payments may be made via credit card, cash, or check. The cost of your program does not include gratuities for your guide(s).
If a cancellation is made more than 30 days before the activity, the 50% deposit will be credited towards another SMG program if used within a year. There will be no refunds for cancellations made less than 30 days before your programs. Unfortunately, due to the time-sensitive nature of our business, and the difficulty in re-booking a trip close to departure, we cannot make exceptions to this policy. SMG reserves the right to cancel a trip due to lack of enrollment. In such a case, a full refund is given; however, SMG is not responsible for any additional expenses incurred in preparing for the program (i.e., airline tickets, equipment purchase or rental, lodging and other travel related expenses).
Acts of Nature
No refunds will be issued for trips affected by acts of nature such as but not limited to inclement weather, forest fire, and forest fire smoke. These occur naturally in mountain environments and are beyond our control. If we believe these factors will affect the safety of a program, SMG reserves the right to relocate or reschedule a trip. If no arrangements can be reached to relocate or reschedule a trip, the cost will be credited towards another SMG program if used within a year.
Due to the factors listed above, we strongly recommend Trip Insurance from a reputable company such as Travel Guard or Travel Ex. Coverage is reasonably priced and can cover your expenses in the event you need to cancel your trip or your trip is affected by acts of nature.
The Williams Peak Hut is rented on a private basis to qualified groups. At least one member of the group needs to have been to the hut before, and at least one member of the group needs to have taken a Level 1 Avalanche Course. Starting the winter of 2015-16, the minimum hut rental fee is $360/night and covers up to 8 people. Additional people beyond 8 up to a maximum of 16 are an additional $45/person/night.
Full payment of the minimum hut rental fee is required to make a reservation. Payment for additional renters in excess of 8 is due prior to your group heading into the hut. We often collect this amount when we meet your group prior to your trip.
If we are able to rebook your cancelled dates, we will refund your payment less a $50/day administrative fee. If we cannot rebook your dates, no credits or refunds will be given. Please understand that because the Williams Peak Hut is booked to near-capacity each winter, we have very little flexibility in accommodating cancellations or date changes.